ERNr by Nudgr
Included with every Nudgr plan

Points with Purpose.

Rewards that Matter.

ERNr is the built-in member loyalty programme inside Nudgr. No third-party app. No extra cost. Just a loyalty loop that keeps members coming back.

The problem
Most businesses focus on getting new members.
ERNr rewards the ones you already have.

Acquisition is expensive. A new member costs you $200–$400 in marketing before they walk through the door. Keeping an existing member engaged costs almost nothing — but most gyms have no system for it. ERNr is that system.

How it works

Earn. Redeem. Reward.

Three things that work together to keep members loyal.

Earn

Members earn points for showing up

Every meaningful action earns points — automatically. No extra app. No manual tracking. Points appear in the member's ERNr balance the moment the activity is logged.

Visit+10 pts
Class attended+15 pts
Booking kept+5 pts
Member referral+100 pts
Weekly streak+25 pts
Visit milestone+200 pts
Redeem

Members redeem from a catalogue you build

You define every reward — what it is, what it costs in points, and how many are available. Members browse the catalogue and redeem directly. You stay in control of the liability at all times.

Reward

You see the full liability picture in real time

ERNr tracks every point issued and every redemption. Your dashboard shows outstanding points, total liability in dollars, and how many members are enrolled — live, no spreadsheet needed.

Liability snapshot
Points issued45,230
Points redeemed12,800
Outstanding32,430
Dollar liability @ $0.01$324.30
Members enrolled186
The retention loop

ERNr closes the loop between loyalty and revenue

Every retention metric improves when members visit more consistently. ERNr gives them a reason to — and Nudgr measures the result.

1
Member earns points
for every visit & session
2
Member visits more often
to protect their balance
3
Health score improves
Nudgr detects lower churn risk
4
Revenue stays in the business
fewer cancellations
5
Business keeps paying Nudgr
loyalty drives retention
Loop repeats — member never wants to leave
more likely to stay

Members with an active points balance are 4× less likely to cancel than those without.

67%higher visit frequency

Enrolled members average 67% more visits per month than non-enrolled members in the same programme.

$0extra cost

ERNr is included in every Nudgr plan. No integration fees, no loyalty platform markup.

9:41●●●
ERNr
Peak Fitness
Your balance
2,450
points
1,050 pts until next reward
Recent activity
Class attended
Today
+15
Streak bonus
Yesterday
+25
Booking kept
Mon
+5
Referral — Mia
Last week
+100
Rewards
Guest Pass500 pts
Personal Training3,500 pts
Protein Shake200 pts
Member experience

Members see their points, balance, and rewards — all in one place

ERNr surfaces in the member portal: current balance, recent earning activity, and the full rewards catalogue. Members can track progress toward their next reward and redeem directly — no separate app required.

Live points balance with dollar value
Recent activity log — every earn event
Rewards catalogue with unlock progress
One-tap redemption
What rewards look like

You define the catalogue. Members love it.

Add any reward, set the point cost, and optionally cap the quantity. Some examples wellness businesses use:

🎯
Private Session
1,500

One complimentary one-on-one session with your coach, trainer or therapist. Works for gyms, yoga, pilates, martial arts.

🌊
Float Session
800

One complimentary float or recovery treatment. High perceived value, zero marginal cost — and members talk about it.

🎁
Friend Referral Week
1,000

Bring a friend for a free week. The friend becomes your next member — higher conversion than a day pass.

💆
Massage or Treatment
1,200

One complimentary massage, adjustment or wellness treatment. Redeemable at your business — you define what qualifies.

🔥
Free Sauna Session
500

Access to your premium recovery or sauna facility. Reward consistency with recovery — members who recover come back.

👕
Branded Merchandise
600

T-shirt, water bottle, yoga mat, resistance band — whatever fits your brand. Members wear it, others notice.

Included with every Nudgr plan

ERNr is included with
every Nudgr plan.

Start your free trial — credit card required, but you won't be charged for 30 days. Activate ERNr from the dashboard and your first loyalty programme is live in minutes.

Start your free trial →

30-day free trial · Credit card required · You won't be charged for 30 days